Car rental in
San Antonio

SIXT was a great company to deal with for a stressful situation - no reserved car available at Avis when I arrived in San Antonio International Airport (SAT) about midnight. Avis mismanaged their reservations, and I was left without a rental car. Avis simply said, "Come back in the morning," offering no apology or offer to arrange a car with another company or arrange any other form of transportation. Actually, I did return in the morning to return a car I rented from SIXT, and Avis had even more unfulfilled reservations. The prior evening, I found a car with SIXT and had a great experience, both renting and returning. The rate was a little higher than my Avis reservation, but Fox Rental Cars verbally quoted $1500 per day!! I've used Avis for many, many years (both personal and business rentals) and never run into such a dismal situation as I encountered at the Avis Preferred booth at SAT. When I asked about the few cars in the Avis lot, the counter agent said that the keys were missing for them. Interestingly, the next morning those cars were gone, but they weren't available for me the night before. Most rental car companies charge $250 if you forget to leave the keys, but a new key can be made quickly, albeit more difficult because of key coding requirements. I'm guessing that my one-day, one-way rental wasn't high enough priority to get me a car when they were short of cars. I'll be avoiding Avis at SAT in the future.